Question 1

What can I do with the Free plan?

Accepted Answer

10 images · 2 blog posts · 1 deep research · 2 manual knowledge uploads are one-time cumulative quotas with no monthly reset or expiration. Brand Kit, AI deliberation, channel connection and instant publishing, and 3 image edits per artifact are included. Series, video, scheduling, the content calendar, brand avatars, ad banners, and product-detail images require Pro or above.

Question 2

What happens when I hit my Free plan limits?

Accepted Answer

Free is a one-time lifetime quota — no monthly reset, no expiration. Once you reach the cap, upgrade to Pro / Business for monthly quotas that reset every billing cycle.

Question 3

How do I change my plan?

Accepted Answer

You can change anytime in Settings > Subscription & Billing. Upgrades take effect immediately, while downgrades apply at the end of the current billing period. Downgrades are restricted for 30 days after an upgrade (to prevent billing abuse).

Question 4

Is there an extra charge for adding team members?

Accepted Answer

Billing is per-workspace, so team members are free. Free 1, Pro 2, Business 8 — all sharing one plan. Members are invited at no additional cost and share the owner's plan limits.

Question 5

What is the refund policy?

Accepted Answer

Subscription fees are non-refundable. If you cancel, you keep your paid plan until the end of the current billing period, after which it automatically reverts to Free. See the refund policy page for details.

Question 6

What happens to my data if I cancel?

Accepted Answer

Even after canceling a paid subscription, your generated content, brand wiki, and projects remain intact. You can keep downloading and viewing within the Free plan quota, and new content creation is throttled to Free limits. Account deletion runs a 7-step procedure including external OAuth revocation — fully immediate.

Question 7

What payment methods are supported?

Accepted Answer

Payments are processed via Creem, which supports credit cards (Visa · Mastercard · Amex) · Apple Pay · Google Pay, and more. Payment data is handled directly by PCI-DSS certified Creem and never stored on MarketingStudios.AI servers.

Question 8

Which AI models do you use?

Accepted Answer

GPT-5 (main reasoning · content) + Gemini 3 Pro (deep research · HTML) + Nano Banana 2 (Korean image text) + the latest video model (video BETA) + Claude Sonnet (fact check) — auto-routed to each model's strengths. All plans use the same models; the only difference is usage quotas.

Simple pricing, clear limits

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